Reviews that sell you while you sleep.

No — and you should run from anyone who does. Buying, faking or selectively gating reviews violates Google's policies and can get your profile suspended. What we can do is make sure every happy customer actually gets asked, at the moment they're happiest, through the channel they'll actually use. Do that consistently and the stars take care of themselves.

Yes. Asking is fine and expected — what's prohibited is paying for reviews, offering discounts in exchange, or 'review gating' (only asking people you know are happy while filtering out the rest). Our campaigns ask everyone and stay entirely inside Google's guidelines, which is also what protects the reviews from being purged later.

Two tracks. If it violates policy — competitor sabotage, wrong business, spam, profanity — we document it and pursue removal through Google's process, which works more often when the evidence is prepared properly. If it's a real unhappy customer, we help you respond calmly, fix what's fixable and move the conversation offline. Future customers judge the reply as much as the review.

We draft, you approve — at least at the start. We build a voice guide from your existing replies and how you talk to customers, so responses sound like you and not a call center. Most owners review drafts for the first month, then hand it off once the voice is right. Anything sensitive always comes to you first.

Google carries the most weight for local rankings, so it gets the focus. But we route reviews to and monitor the platforms your customers actually check — Yelp, Facebook, and the industry sites that matter for your field, like Healthgrades, Avvo or TripAdvisor. One system, every platform that moves the needle for you.

Often more so. In low-volume, high-value businesses — law, med spas, contractors — a single review carries enormous weight, and so does a single missed one. When every customer counts, a system that never forgets to ask matters more, not less.